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Multi Property Reservations Agent
Marriott Hotels Resorts · Melbourne CBD, Melbourne
Part-time
Hospitality & Catering Jobs
Posted 1 week ago
About this role
Description POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in re…
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