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Cluster Reservations Agent
Marriott · Sydney CBD, Sydney
Part-time
Hospitality & Catering Jobs
Posted 1 day ago
About this role
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation sy…
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